Grow Your E-commerce Sales with AI Automation

Delight customers with instant, accurate, and personalized support — available 24/7 without delays.

Works Perfectly With Your Store Setup

  • Scalable Architecture
  • Secure Payment Ready
  • API Friendly
  • Multi-Store Support
Challenge

The Real Challenges E-Commerce Teams Face

Too Many Repetitive Questions

Your support team is overwhelmed with the same questions about orders, returns, and products — slowing down response times.

Manual Order Handling

Tracking orders, processing refunds, and updating customers manually wastes hours every day.

Missed Revenue Opportunities

You’re losing upsell and cross-sell opportunities because you can’t personalize customer interactions at scale.

Solution

Meet Our AI Powered Solution

AI Powered Automation

Let AI handle customer queries 24/7, instantly answering questions about products, orders, and returns.

Instant Order Updates

Automatically sync with your store to provide real-time order tracking and process refund requests.

Smart Recommendations

AI analyzes customer behavior to suggest the perfect products, boosting conversions and average order value.

Features

Powerful Features Built for E-Commerce

AI-Powered Chatbot

Intelligent conversations that understand context and provide accurate, helpful responses. Handle customer inquiries 24/7 with human-like interactions.

  • Understands context across multi-turn conversations
  • Trained on your store data (products, FAQs, policies)
  • Handles 100+ common eCommerce queries out of the box
  • Smart fallback with human agent handoff
  • Supports multilingual conversations
  • Continuously learns and improves from interactions

Product Recommendations

AI-driven product suggestions based on browsing history and purchase patterns. Increase conversions with personalized shopping experiences.

  • Personalized recommendations based on user behavior
  • Upsell & “frequently bought together” suggestions
  • Real-time product suggestions inside chat
  • Context-aware recommendations based on intent
  • Works with WooCommerce, Shopify & custom APIs
  • Tracks performance and conversion impact

Order Updates

Automated order tracking and seamless refund processing for better customer experience. Reduce support tickets by 80%.

  • Real-time order status tracking inside chat
  • Automatic responses for shipping, delays, and delivery updates
  • Handles refund & return requests with predefined workflows
  • Reduces repetitive support queries significantly
  • Secure access to customer order data
  • Integrates directly with store backend

Cross Sell

Increase average order value with intelligent product bundle recommendations. Boost revenue by 35% on average.

  • Smart cross-sell suggestions based on cart and behavior
  • Dynamic bundles and add-on product recommendations
  • Trigger-based offers (e.g., after adding to cart)
  • AI-driven timing for maximum conversion
  • Works inside chatbot conversations seamlessly
  • Tracks AOV and revenue uplift

Real-Time Store Sync

Instant synchronization with your store's inventory, orders, and customer data. Always up-to-date, no manual updates needed.

  • Live sync for products, inventory, and pricing
  • Instant order and customer data updates
  • No manual imports or cron dependency
  • Supports WooCommerce, Shopify & custom API integration
  • Webhook-based real-time updates
  • Ensures chatbot always responds with accurate data
Use Cases

Built For Every E-Commerce Team

Shopify Store Owners

Automate customers support and product recommendations for your shopify store to increase sales and reduce support costs.

  • 24/7 automated support
  • Smart product suggestions
  • Order tracking automation

Growing E-Commerce Brands

Scale your customer experience without scaling your team, handle thousands of conversations simultaneously.

  • Unlimited Conversation
  • Multi-language support
  • Brand voice customization

Customer Support Teams

Empower your support team with AI that handles routine queries so they can focus on complex issues.

  • Instant query
  • Smart ticket routing
  • Performance analytics

Marketing Teams

Turn every conversation into a sales opportunity with AI-powered upselling and personalized campaigns.

  • Conversation optimization
  • Cart abandonment recovery
  • Customer insights
Demo

See How Our Intelligent Chatbot Understands Customer Needs

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Try me

Online

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Train the AI First

Please provide knowledge on the right side to train the AI before chatting.

Train AI

Provide knowledge to train the chatbot

Paste your knowledge base content here (max 10,000 characters). The AI will use this information to answer questions.

Max: 10,000 characters 0 / 10000

How it works

  • • Paste your knowledge base content
  • • Click "Train AI" to process the information
  • • Start chatting with the trained AI
  • • Session expires after 2 hours
Pricing

Choose Your Pricing

Save up to 25% with annual billing
Starter Plan

Perfect for small businesses

Basic plan for small-scale usage

$29.00 / 30 days
  • Custom API Key
  • Human Chat Intervention
  • Image Knowledge Embedding
  • Priority Support
  • Hide Credit Text
  • Embed Domain Limit 1
  • Commerce Store Limit 1
  • Chatbots Limit 1
  • Chatbot Contact Creation Limit 1000
  • Monthly Message Limit (Unlimited)
  • Chat Session Limit (Unlimited)
  • AI Chat Memory Limit 100
  • Knowledge Base Limit 10
  • Knowledge Doc Size Limit 100 MB
  • Support Ticket Receiving Limit 20000
  • Support Ticket Opening Limit (Unlimited)
Most Popular
Standard Plan

For growing teams

Balanced plan with better features.

$69.00 / 30 days
  • Custom API Key
  • Human Chat Intervention
  • Image Knowledge Embedding
  • Hide Credit Text
  • Embed Domain Limit 5
  • Commerce Store Limit 5
  • Chatbots Limit 5
  • Priority Support
  • Chatbot Contact Creation Limit (Unlimited)
  • Monthly Message Limit (Unlimited)
  • Chat Session Limit (Unlimited)
  • AI Chat Memory Limit (Unlimited)
  • Knowledge Base Limit (Unlimited)
  • Knowledge Doc Size Limit 30 MB
  • Support Ticket Receiving Limit (Unlimited)
  • Support Ticket Opening Limit (Unlimited)
Premium Plan

For large organizations

Top plan for enterprise use.

$149.00 / 30 days
  • Custom API Key
  • Human Chat Intervention
  • Image Knowledge Embedding
  • Priority Support
  • Hide Credit Text
  • Embed Domain Limit (Unlimited)
  • Commerce Store Limit (Unlimited)
  • Chatbots Limit (Unlimited)
  • Chatbot Contact Creation Limit (Unlimited)
  • Monthly Message Limit (Unlimited)
  • Chat Session Limit (Unlimited)
  • AI Chat Memory Limit (Unlimited)
  • Knowledge Base Limit (Unlimited)
  • Knowledge Doc Size Limit (Unlimited)
  • Support Ticket Receiving Limit (Unlimited)
  • Support Ticket Opening Limit (Unlimited)

Powered by Botmerze

Transform your e-commerce with AI-driven solution designed to optimize every aspect of your online store

Ai Product Discovery
Conversion Optimization Tools
AI powered Customer Support
Smart Pricing Optimization
Seamless Store Integration
Conversion Optimization Tools
Smart Recommendations
Smart Recommendations
Bot
Testimonials

Stories of growth and success

"We’ve seen a clear drop in cart abandonment since adding the chatbot. It steps in at just the right time."

Michael Brown
Digital Marketing Manager

"We integrated Botmerze into our store and saw an immediate boost in engagement and conversions. It’s like having a 24/7 sales assistant."

Lucas Anderson
Lucas Anderson
Operations Manager

"What I love about Botmerze is how smoothly it guides customers through the buying journey without feeling pushy."

Olivia Davis
Shopify Store Owner

"Our support inbox used to be flooded with the same questions. Now the chatbot handles most of them effortlessly."

James Wilson
Customer Support Lead

"I was honestly surprised by how ‘human’ the chatbot feels. It answers questions instantly and even recommends products better than some real sales reps I’ve dealt with."

Sarah Mitchell
E-commerce Manager

"I was a bit skeptical at first, but this chatbot really understands customer intent. It’s like having a smart sales assistant working 24/7."

Priya Sharma
Online Store Owner
Integration

Integrates With Your Favorite Tools

Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify
Custom API
WooCommerce
Shopify